Threadsky Shipping Policy

Shipping Policy

At Threadsky, every order is prepared with care and precision. This Shipping Policy outlines how domestic and international deliveries are handled to ensure a smooth and reliable experience.

Order Processing

Orders are processed after successful confirmation. Each item is carefully prepared prior to dispatch to uphold our quality standards. Processing timelines may vary depending on order volume, product availability, or special releases.

Shipping Partners

Threadsky delivers orders through IThink Logistics, supported by a network of trusted domestic and international courier partners.

Domestic Delivery

Domestic orders are shipped across serviceable locations within India. Estimated delivery timelines are provided at checkout and may vary based on destination and courier operations.

International Delivery

International shipping is available to select countries supported by our logistics partners. Delivery timelines vary based on destination, customs processing, and local courier services. Any applicable customs duties, import taxes, or clearance charges are the responsibility of the customer and must be paid as required by the destination country.

Dispatch Timeline

Orders are dispatched within the estimated timeframe displayed on the product or checkout page. Dispatch timelines are indicative and may be extended during high-demand periods or unforeseen circumstances.

Shipping Charges & Complimentary Shipping

Shipping charges, where applicable, are calculated and displayed at checkout prior to order confirmation. Complimentary shipping is offered on domestic orders with a total order value above ₹999. This benefit may be revised or withdrawn at Threadsky’s discretion.

Order Tracking

Once dispatched, tracking details are shared via email or SMS, allowing customers to follow their order’s journey until delivery.

Delays & Exceptions

Delivery timelines may be affected by factors beyond our control, including weather conditions, customs clearance, public holidays, or operational constraints of logistics partners. Threadsky shall not be held responsible for delays arising from such external factors.

Address Accuracy

Customers are requested to provide complete and accurate delivery details at the time of order placement. Threadsky shall not be liable for delays or non-delivery resulting from incorrect or incomplete address information.

Undelivered or Returned Shipments

If an order is returned due to unsuccessful delivery attempts, refusal, or incorrect address details, further action will be reviewed in accordance with our internal processes.

Policy Updates

Threadsky reserves the right to revise this Shipping Policy at any time. Updates will be effective immediately upon publication on the website.